Solutions Engineers are involved in all stages of the customer's development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. On behalf of our client, a leading startup in the Identity / Access management space, we're looking for a Solutions Engineer that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology
Job Duties And Responsibilities
- Support the sales team in helping customers understand what they can achieve with the technology
- Understand customer requirements and communicate the business value of solving technology problems using cloud technology
- Execute the delivery of POCs for customers that have more complex use cases, collaborating with other engineering teams as needed
- Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
- Prepare demos and proof of concepts to demonstrate various use cases for the IAM Platform
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales
- 2+ years pre-sales engineering experience (we're currently hiring across multiple seniority levels)
- A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering.
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard.
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- You are an elite communicator.
- Confident dispensing knowledge to a highly skilled and experienced audience.
- Typically 10-25% travel.
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred, but in no way a requirement.